For the fastest response, we recommend emailing us anytime day or night. Because we have small children with loud demands for goji berries & cloth diaper changes, we are not able to actively answer your phone calls or call back as quickly as we’d like, however you are more than welcome to call and leave a message with your questions or comments, and we will get back to you as soon as we can!
Phone Calls & Orders
We do not actively answer our phone (see above), but you're welcome to leave a message. Just note this may not be a quick response. When leaving a voicemail: Please remember to leave your name, phone number, order number (if applicable), question or reason for calling, AND email address in case this is a time sensitive request and we’re unable to call back quickly. If it's easily answered via email we can get back to you much faster as long as you provide your email address.
If you do not tell us the reason for your call, it's possible you may not get a call back as we get many sales/cold calls as well that we do not repsond to.
If you're wanting to place a phone order because you do not want to use the online website checkout for any reason, it will be processed the same way over the phone, so please use the website if you wish to complete an order with us. Phone orders are time consuming for us when we very limited phone availability, and leave more room for error by miscommunication over the phone.