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Frequently Asked Questions

  • Yes! Everything in our store is completely free of synthetics, toxic chemicals, petrochemicals, parabens, phthalates, SLS, GMO’s, gluten, artificial preservatives, artificial colors, & synthetic fragrances. Only 100% natural ingredients found in nature are in our products.

  • Organic is best, but that’s a tricky term. Not everything is 100% certified organic. Some brands use that term without actually being 100% organic because it is not required to be. Some ingredients can’t be regulated by organic standards, making it impossible for the brand to be 100% organic. Some of our products are 100% organic, and some are mostly organic. We are very careful with our selection and screening process to find the absolute cleanest products possible. Don’t get to hung up on the term organic in titles and certifications, it often is just used for marketing purposes

  • Yes! We are sticklers for being fully aware and informed as to what is in every product, and therefore what is going onto or into our bodies! We provide a complete and full ingredients list for every product.

  • The majority of our products are completely vegan and bee-free. We have a handful of products that contain bee products and an even smaller amount that contain yogurt/milk products or lanolin. All of our products will be clearly marked as vegan, beegan (containing bee products but no other animal products), or neither.

  • You can narrow down your search selections, by type of product, brand, skin type and solutions to skin problems, but if you’re still overwhelmed, we are here to help with any recommendations you need! Feel free to email us anytime with your questions and concerns and Alicia will get back to you with her expert opinion based on your needs. Please be as detailed as possible about your skin type, needs & wants so she can recommend the best products for you.

  • Most of the products we carry have a 12-24 month shelf life and some even 36+. This is depending on what type of, if any. natural preservatives are used and if the product is water-based or oil-based.

  • We have a high product turnover rate, and are always very thoughtful with our inventory order placement times and the amount of product we order so that we don’t have too much. We receive fresh batches every 3-4 weeks so you know you are getting the freshest products possible.

  • 100% yes! We would never consider carrying products that use animal testing practices. We feel very strongly about animal’s rights, and do everything we can to support animal rescues & cruelty free brands.

  • We as a retail store cannot be certified. Only product manufacturers are eligible for certification. However we care a great deal about protecting animals from harm and would never carry any product that has been tested on or harms animals in any way.

  • We’re working on printing up instruction cards, but until then, you can find the instructions under the product description on our store.

  • Please visit our Solutions page for products specified for common skin conditions. If you don’t see your condition listed, please email us at support@livingearthbeauty.com to discuss your needs.

  • Unfortunately, no. Due to the restrictions we have set by those brands and the agreements they have set up with their international distributors, we cannot sell Shankara products outside North America. If you’d like information where you can find these products locally, contact us and we’ll get the information for you.